Effective date: [December 2025]
Ascott Parc Event Centre ( “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ascottparc.com (the “Website”), contact us, book a consultation/tour, or inquire about hosting an event with us.
1) Who we are (Contact Information)
Ascott Parc Event Centre
2839 Rutherford Road, Vaughan, Ontario L4K 2N7
Phone: +1 (905) 417-8400
Email: info@ascottparc.com
2) What personal information do we collect
We may collect the following types of personal information:
A. Information you provide directly
- Contact details: name, email address, phone number.
- Event details: event type (e.g., wedding, corporate, social), preferred date/time, estimated guest count, budget range, and other information you include in your message or inquiry.
- Communication records: emails, messages, and call notes relating to your inquiry or booking.
B. Information collected automatically
When you use the Website, we may automatically collect:
- Device and browser data (e.g., browser type, device type, operating system)
- Log data (e.g., IP address, pages viewed, dates/times, referring pages)
- Approximate location (derived from IP address)
- Cookie and similar technology data (see Section 6)
C. Information from third parties (limited)
If you interact with us through third-party platforms (e.g., social media pages), we may receive limited information as permitted by your settings and the platform’s privacy policy.
3) How we use your information
We use personal information to:
- Respond to your inquiries and provide requested information (e.g., availability, tours, consultations, pricing)
- Plan and administer venue services and event arrangements (where applicable)
- Improve Website functionality, content, and user experience
- Maintain safety, prevent fraud, and protect our rights and property
- Send service-related messages (e.g., follow-ups, confirmations, requested updates)
- Send marketing communications only where permitted by law and/or with your consent (see Section 8)
4) Our legal basis/consent (Canada)
We generally collect, use, and disclose personal information with your knowledge and consent, as required under applicable Canadian privacy laws (including PIPEDA, where applicable). Consent may be express or implied, depending on the context (for example, when you submit an inquiry form or email us requesting information).
You may withdraw consent at any time, subject to legal or contractual restrictions.
5) When we share personal information
We do not sell your personal information.
We may share personal information in the following situations:
- Service providers who help us operate the Website and business (e.g., website hosting, analytics, email/CRM tools), under confidentiality and security obligations.
- Event-related partners only as needed for your event and only where applicable (for example, if you request coordination involving an approved vendor or service).
- Legal and compliance: where required by law, regulation, court order, or to protect our legal rights, safety, and property.
6) Cookies and similar technologies
We may use cookies, pixels, and similar technologies to:
- Enable core Website functions
- Understand how visitors use the Website
- Measure performance and improve content
You can control cookies through your browser settings. Disabling cookies may affect certain Website features.
7) International transfers
Some of our service providers may store or process information outside Canada. Where this occurs, your information may be subject to the laws of that jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.
8) Marketing communications (Email/SMS)
If you opt in (or where otherwise permitted by law), we may send marketing messages about venue updates, packages, or events. You can unsubscribe at any time by:
- using the unsubscribe link (where included), or
- emailing info@ascottparc.com with the subject line “Unsubscribe.”
- We will continue to send non-marketing, service-related messages when necessary (e.g., responding to an inquiry you initiated).
9) Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, and as required by law or legitimate business needs (e.g., recordkeeping, dispute resolution).
10) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission over the Internet is 100% secure.
11) Your rights and choices
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent (where consent is the basis for processing)
To make a request, contact us using the details in Section 1. We may need to verify your identity before fulfilling requests.
12) Children’s privacy
Our Website and services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us, and we will take appropriate steps to delete it.
13) Third-party links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
14) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes means you accept the updated policy.
15) Contact us
For questions, requests, or concerns about privacy, contact:
Email: info@ascottparc.com | Phone: +1 (905) 417-8400